This morning I learned of this Web posting, Using Wikis in Government: A Guide for Public Managers and wanted to share it here in this blog (& Ines Mergel is from the Maxwell School of Citizenship & Public Affairs at Syracuse University... & for full disclosure, yes, I'm a Syracuse grad...). This 43 page Web accessible pdf has been published by the IBM Center for the Business of Government. Mergel provides 9 case studies on the intra- & inter-organizational use of Wikis as well as how they can be used to engage the public. She also addresses legal considerations, privacy and security and how to encourage participation. This guide for the use of Wikis in government specifically references the need for public entities to use new media technologies to better model Collaboration, Transparency and Participation in government in response to President Obama's 2009 Transparency and Open Government Memorandum and the Open Government Initiative. More on these, in another posting!
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